I got this Iphone 11 about 2 months ago, used it for about a week then got a new job that provided a phone, so it has sat on my desk for the past month or so. The phone is "new" there are no scratches on the body or screen, everything works fine. the original box and charging cable will be included with it, however i will not include the headphones because they where used. If you have any questions feel free to ask!